To return or exchange items in a store

You can return merchandise purchased online to the appropriate store. Merchandise purchased online cannot be returned to any of our stores.

NOTE: For items marked "Mail only", merchandise must be returned by mail. Check your shipping confirmation email first.

Do the following:

• Find a store location near you.
• Bring the item and either your shipping confirmation email (printed or on mobile device) or the original credit card used for purchase to the store.
• Tell a sales associate that you want to return the item.

If this is a gift return, be sure to tell the sales associate. For more information, see "Returning or exchanging a gift."

If you have any additional questions about store return policies please feel free to contact us, or get in touch with your local store directly.

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